1) Buyback of vehicle
The Arbitrator can force the manufacturer to buy back the vehicle from the owner (either a full buyback or reduced). To receive full purchase price, the vehicle must be under 1 year old and have less than 25000 kms. Otherwise you will be awarded a "reduction for use" buyback. A formula is used to determine the exact amount to be removed. This formula for calculating the reduction for use can be found on CAMVAP's website.
2) Repair
The Arbitrator can award repair of the vehicle. In this instance, the manufacturer is given the opportunity to fix the vehicle, at no cost to the consumer.
3) No Liability
Essentially, this means that the Arbitrator has determined that your case is invalid. The manufacturer is not required to repair your vehicle, pay for expenses, or have any other liability.
Thinking of participating in the Canadian Motor Vehicle Arbitration Plan (CAMVAP)? I recently used CAMVAP to arbitrate my vehicle's problem and won a buyback award. This site has been designed to provide information and tips to others in the arbitration process.
Buyback, Repair or No Liability
For a vehicle to be eligible under CAMVAP it must less than 36 months old and have less than 60,000 kms. An arbitrator can award one of the following 3 outcomes: